Mario Olivio Flores - CV

mflores3@gmail.com

Freelance Tech Lead / Fractional CTO

Delivered strategic consulting and spearheaded digital transformation initiatives for diverse EU and US clients, including NGOs and commercial entities. Included some hands-on technical work. Notable Projects:

• The Outreach Team (TOT): TOT is a 300-person non-profit organization that provides strategic consulting services to Left-leaning organizations. Reporting to the CEO, I lead a digital transformation of operations for their signature collection campaigns - operations that impact thousands of temp workers and millions of collected signatures. I outlined a tech roadmap, designed and executed learning field tests, and sourced vendors. I led vendors to deliver on-time and on-budget. Early results include 3x efficiency gains for a major cost center.
• Schmidt Futures: As Eric Schmidt’s philanthropic initiative looked to grow from a few hundred grants a year to several thousand, the organization needed tooling for grant management, tracking, and accountability. I evaluated, recommended, and helped persuade the board on a buy or build decision. After building support on the board, Schmidt Futures built up its internal team to pursue the initial product vision I developed - an innovative and flexible system to aggregate KPIs for grant initiatives with very diverse goals.
• Wunderwork.io: When the CEO from my previous position founded his own HR tech firm, I co-developed a go-to-market strategy, candidate-talent matching strategy and built out the MVP. We created a very thoughtful onboarding funnel that led to the acquisition of 100+ candidates a few weeks after launch, with a 70% completion rate. (Not a part of Trestle Collaborative)

Head of Engineering

Hired to lead local, remote, and offshore development teams as a part of a corporate start-up. The role encompassed all technology components, including strategy, resourcing, DevOps, security, and development. Ultimately, the company decided against completing the product. The entire leadership staff departed.

Head of Engineering

SuitePad is a hospitality IOT company facilitating guest experiences through custom hardware - TVs, Tablets, and sensors. During a period of rapid growth, I was responsible for ensuring the effective use of technology in the pursuit of business outcomes - tech strategy, scalable architecture, code quality, process improvement, resource allocation, team building, and new product development.

• Cultivated a culture of excellence and continuous improvement, expanding the team from 4 to 14 FT/Freelance engineers on 3 teams from 10 countries.
• Collaborated across the organization to improve processes, tooling, and training, ultimately reducing issue escalation by 90%
• Continuously improved infrastructure automation, monitoring, and reproducibility, increasing reliability and reducing costs by 75%
• Scaled distributed system infrastructure for 10x growth - from 4M requests/day to 40M, from 12k managed devices to >50k
• Led prototyping of a Set-top-box and other hospitality IoT products - identifying and mitigating scaling challenges and other technical risks before product launch
• Recruited and coached three team leads who went on to become engineering managers

Director of Engineering and Digital

Led tech, product, UX, and design strategy, recruited contractors/staff/volunteers, including all lead developer responsibilities to facilitate user conversions, telephony services, donations, and analytics aggregation

• Massively reduced technical debt and simplified technical architecture: Transitioned fragmented tech services and multiple data stores into a single integrated services API
• Recruited contractors and volunteers, leading a team of 3 contractors and 12 volunteers
• Implemented analytics tooling to empower A/B testing and identified predictive metrics to increase conversation rates
• Continually improved internal deployment/review/QA processes through the course of a major branding relaunch
• Hands-on development of many API features in RoR backend and FE development with CSS/JS

Senior Software Engineer

Implement and maintain front-end features, JSON/XML API services on existing Ruby on Rails App

• Hands-on development of many API features in RoR backend and FE development with CSS/JS
• Structurally refactored internal PostGIS geospatial lookup API - automating shapefile import from multiple sources for easy updates
• Built a demonstration SMS<>chat app with a RoR API and Ember.js frontend to empower 3rd party integrators
• Collaborated on UI/requirements/analytics to plan and prioritize features

Fullstack Engineer

MVP Development for a campaign email logging system called Traceful - a service to create a demographically representative set of personas for the purposes of collecting and identifying trends in campaign email communications.

• Aggregated municipal data sources to create representative fake audience
• Build an integration to Amazon’s Mechanical Turk to leverage remote workers to submit subscription forms to thousands of campaigns
• Used ElasticSearch to develop simplistic vocabulary and tone analysis dashboards to compare campaigns from Democratic vs Republican senders

Frontend Developer

Provided general front-end and responsive development and analytics support, drove SEO strategy. Initially hired on 6-week contract that was extended to 8 months.

• One of three devs to launch Barack Obama’s first 2012 campaign site
• Built DNC’s first electoral mobile sites, implementing polling place lookups with geolocation capabilities
• Tested and optimized donation pages, increasing contributions by 73% and amount contributed by 7%, amongst other results

Founder

As the project manager, information architect and developer, drove the creative process from pitching new business, defining business objectives, and developing messaging through execution, dev, and deployment.

• Grew my digital shop from zero to $350K in revenues, leading teams from 3 to 10
• Managed and developed executions including online ads, blogs, web apps, newsletters, and collateral
• Notable Web Apps: video sharing, B2B art framing, music video, real estate

Account Executive

Managed vendors and internal teams to deliver integrated print, broadcast, and collateral executions on time and within budget. Developed, presented, and "sold" creative/strategic recommendations.

• Crafted estimates and shepherded client and vendor contracts worth over $30MM
• Pitched and Secured $1.2MM for production and distribution of a TV documentary
• Supervised the media team on $17.5MM print and TV ad buy
• Led PSA distribution from vendor selection to delivering $2.8 MM in donated media
• Led a $300K nationwide casting search to develop an integrated testimonial campaign