Mario Olivio Flores

linkedin: https://linkedin.com/in/mario-olivio-flores/

web: continuously.improving.engineer

email: mflores3@gmail.com

Highlights

Experiences

Freelance

Technical Solutions Architect / Fractional CTO

Summary: Delivered strategic consulting and spearheaded digital transformation initiatives for diverse EU and US clients, including NGOs and commercial entities. Included some hands-on technical work.

Notable Projects:

  • Wunderwork.io: When the CEO from my previous position founded his own HR tech firm, I co-developed a go-to-market strategy, candidate-talent matching strategy and built out the MVP. We created a very thoughtful onboarding funnel that led to the acquisition of 100+ candidates a few weeks after launch, with a 70% completion rate.
  • The Outreach Team (TOT): TOT is a 300-person non-profit organization that provides strategic consulting services to Left-leaning organizations. Reporting to the CEO, I helped TOT facilitate a digital transformation to improve operations for their signature collection campaigns - operations that impact thousands of temp workers and millions of collected signatures. I outlined a tech roadmap, designed and executed learning field tests, and sourced vendors. I led vendors to deliver on-time and on-budget. Early results include 3x efficiency gains for a major cost center.
  • Schmidt Futures: As Eric Schmidt's philanthropic initiative looked to grow from a few hundred grants a year to several thousand, the organization needed tooling for grant management, tracking, and accountability. I evaluated, recommended, and helped persuade the board on a buy or build decision. After building support on the board, Schmidt Futures built up its internal team to pursue the initial product vision I developed - an innovative and flexible system to aggregate KPIs for grant initiatives with very diverse goals.

Hays - Paladine
Corporate Start-up

Head of Engineering

Summary: Hired to lead local, remote, and offshore development teams as a part of a corporate start-up. The role encompassed all technology components, including strategy, resourcing, DevOps, security, and development. Ultimately, the company decided against completing the product. The entire leadership staff departed.

GG Care

Co-founder / CTO

Summary: GG Care was an IOT company providing remote monitoring and reminder services for seniors with dementia. I wore many hats, leading tech and product development. I architected and wrote the MVP and prioritized delivering value in small iterations while ensuring clean, well-maintained code. Outside of product/tech, I allocated significant time to marketing, copywriting, and grant writing. We attracted significant interest and won awards for our product, but we struggled with customer traction. I left to focus on family issues.

SuitePad

Head of Engineering

Summary: SuitePad is a hospitality IOT company facilitating guest experiences through custom hardware - TVs, Tablets, and sensors. During a period of rapid growth, I was responsible for ensuring the effective use of technology in the pursuit of business outcomes - tech strategy, scalable architecture, code quality, process improvement, resource allocation, team building, and new product development.

  • Cultivated a culture of excellence and continuous improvement, expanding the team from 4 to 14 FT/Freelance engineers on 3 teams from 10 countries.
  • Collaborated across the organization to improve processes, tooling, and training, ultimately reducing issue escalation by 90%
  • Continuously improved infrastructure automation, monitoring, and reproducibility, increasing reliability and reducing costs by 75%
  • Scaled distributed system infrastructure for 10x growth - from 4M requests/day to 40M, from 12k managed devices to >50k
  • Led prototyping of a Set-top-box and other hospitality IoT products - identifying and mitigating scaling challenges and other technical risks before product launch
  • Recruited and coached three team leads who went on to become engineering managers

MayDay Pac

Director of Engineering and Digital

Summary: Led tech, product, UX, and design strategy, recruited contractors/staff/volunteers, including all lead developer responsibilities to facilitate user conversions, telephony services, donations, and analytics aggregation

  • Massively reduced technical debt and simplified technical architecture: Transitioned fragmented tech services and multiple data stores into a single integrated services API
  • Recruited contractors and volunteers, leading a team of 3 contractors and 12 volunteers
  • Implemented analytics tooling to empower A/B testing and identified predictive metrics to increase conversation rates
  • Continually improved internal deployment/review/QA processes through the course of a major branding relaunch
  • Hands-on development of many API features in RoR backend and FE development with CSS/JS

Mobile Commons

Senior Software Engineer

Summary: Implement and maintain front-end features, JSON/XML API services on existing Ruby on Rails App

  • Hands-on development of many API features in RoR backend and FE development with CSS/JS
  • Structurally refactored internal PostGIS geospatial lookup API - automating shapefile import from multiple sources for easy updates
  • Built a demonstration SMS<>chat app with a RoR API and Ember.js frontend to empower 3rd party integrators
  • Collaborated on UI/requirements/analytics to plan and prioritize` features

Rising Tide Interactive

Tech Lead

Summary: Led internal tech/IT strategy and client web projects, including ad integrations, microsites, email programs, and conversion optimization

  • Our efforts contributed to five Senate wins, including Sen. Tim Kaine, Sen. Bob Casey, and Sen. Kirsten Gillibrand
  • Led and built an internal ad reporting and analytics platform with Facebook, Google, and internal API integrations - reducing reporting burdens and empowering ad buying team to execute faster

Big Window Labs

Fullstack Engineer - Freelance

Summary: MVP Development for a campaign email logging system called Traceful - a service to create a demographically representative set of personas for the purposes of collecting and identifying trends in campaign email communications.

  • Aggregated and analyzed municipal data sources to build a sample of fictitious email personas
  • Build an integration to Amazon's Mechanical Turk to leverage remote workers to submit subscription forms to thousands of campaigns
  • Used ElasticSearch to develop simplistic vocabulary and tone analysis dashboards to compare campaigns from Democratic vs Republican senders

Democratic National Committee

Frontend Developer

Summary: Provided general front-end and responsive development and analytics support, drove SEO strategy. Initially hired on 6-week contract that was extended to 8 months.

  • One of three devs to launch Barack Obama's first 2012 campaign site, assisted with API design
  • Built DNC's first electoral mobile sites, implementing polling place lookups with geolocation capabilities
  • Tested and optimized donation pages, increasing contributions by 73% and amount contributed by 7%, amongst other results

Orbital Voice

Founder

Summary: As the project manager, information architect and developer, drove the creative process from pitching new business, defining business objectives, and developing messaging through execution, dev, and deployment.

  • Grew my digital shop from zero to $350K in revenues, leading teams from 3 to 10 persons
  • Managed and developed executions including online ads, blogs, web apps, newsletters, and collateral
  • Notable projects: video sharing site, B2B art framing app, music video app, real estate app

Mullen

Account Executive

Summary: Managed vendors and internal teams to deliver integrated print, broadcast, and collateral executions on time and within budget. Developed, presented, and “sold" creative/strategic recommendations.

  • Crafted estimates and shepherded client and vendor contracts worth over $30MM
  • Pitched and Secured $1.2MM for client-sponsored television documentary production and distribution
  • Led media team on $17.5MM print and cable ad buy, carefully supervising the media matrix

Assistant Account Executive

  • Led PSA distribution from vendor selection to delivering $2.8 MM in donated media time
  • Coordinated our $300K nationwide casting search to develop an integrated testimonial campaign

Babson College

Bachelor of Science in Business Administration